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United Airlines shuts down call center in India

WASHINGTON: United Airlines confirmed Wednesday that it was closing its call center in India and transferring 165 jobs to the United States, which is reeling from layoffs amid recession.The move came about a month after UAL Corp, parent of the third biggest North American carrier, said it was cutting 1,000 more jobs, pushing the total to 9,000 by year's end, to help stem losses. The jobs in India will be transferred to call centers in Chicago and Honolulu, Hawaii, and filled by workers who now handle reservations, the Chicago-based airline said.

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